Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of InkJetBiz. The collective work includes works that are licensed to InkJetBiz. Copyright 2016, InkJetBiz ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with InkJetBiz or purchasing InkJetBiz products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with InkJetBiz or to purchase InkJetBiz products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by InkJetBiz. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

References to brand names, images and logos are solely for descriptive purposes and to illustrate compatibility of our products. Trademarks and copyrights, including images, logos and brand names are the property of their respective owners. Their use does not imply endorsement or association with the brand name owners.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, InkJetBiz disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. InkJetBiz does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. InkJetBiz does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Refusal/Receipt of Damaged Products
If a package containing items purchased from InkJetBiz arrives DAMAGED, the delivery from the carrier should be REFUSED. If the package is delivered, then the following must occur: (i) note the damage on the carrier's delivery record so that InkJetBiz may file a claim; (ii) save, as is, the merchandise AND the original box and packaging it arrived in; (iii) take photos of all shipping packages the items and (iv) promptly notify InkJetBiz either by calling Customer Relations or by sending an email to [email protected] to arrange for carrier’s inspection and pickup of the damaged merchandise. If the damage is not noted and does not so notify InkJetBiz within seven (7) days of delivery acceptance, the order will be deemed to have accepted the merchandise as if it had arrived undamaged, and InkJetBiz regular return policy, as described in sections 1 and 2 above, and all current manufacturer warranties and restrictions will apply.

Limitation of Liability
InkJetBiz shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if InkJetBiz has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a InkJetBiz product is mistakenly listed at an incorrect price, InkJetBiz reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. InkJetBiz reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, InkJetBiz shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by InkJetBiz without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

InkJetBiz may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to InkJetBiz.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of InkJetBiz products) shall be governed by the laws of the State of California in the U.S.A. in the County of Santa Clara with any actions or proceedings associated with the Agreement to be conducted and to be binding and administered in accordance with Rules of JAMS located in the County of Santa Clara, California, U.S.A. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of InkJetBiz products) must be commenced within one (1) year after the claim or cause of action arises. InkJetBiz's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. InkJetBiz may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a InkJetBiz or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
InkJetBiz does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, InkJetBiz is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, InkJetBiz reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to InkJetBiz in its sole discretion.

You agree to indemnify, defend, and hold harmless InkJetBiz, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, InkJetBiz may link to sites operated by third parties. However, even if the third party is affiliated with InkJetBiz, InkJetBiz has no control over these linked sites, all of which have separate privacy and data collection practices, independent of InkJetBiz. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, InkJetBiz seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Applicable to all returns:
  1. Shipping charges are not refundable
  2. InkJetBiz will only accept returns within 30 days from the invoice date, unless noted otherwise.
  3. Customer must give complete list of products to be returned with Invoice number and reason for return.
  4. No returns will be accepted without prior authorization. Customer must secure an RMA number from the IJB Sales Associate.
  5. 20% restocking fee may apply
  6. Returned products not in a resalable condition or special order of non-stock items cannot be returned. Any Inks, once opened, are not returnable. Once a printer is removed from its packaging and inks or drums are installed or activated, it is no longer eligible for return. Activated software is not eligible for return or for credit.
  7. Customer is responsible for shipping the returned goods with a carrier capable of providing proof of delivery, as well as properly packing and fully insuring the shipment for the same value as the MSRP.
  9. Demo units are sold As-Is condition and are non-refundable.
  10. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund. Please contact us immediately at (408) 394-7595. Refunds are contingent upon inspection of item(s) once we receive it.

ontact Info
Should you have any questions or concerns about our return policy, please contact us at (408) 394-7595 or via email us at [email protected]